The NHS app is a good way of booking an appointment, ordering prescriptions and seeing your record when you need to.

We as a surgery are making appointments available online for people to book instead of being on the phone lines for some time. We have now moved 40% of our appointments online. 

The appointments are all telephone calls to start off with and these are available to book from 8am, Monday to Friday. You will then recieve a call the same day, this can either be morning or afternoon. The Morning clinic ranges from 8am till 12pm and then the Afternoon clinic ranges from 1:30pm till 6pm. 

When booking the appointments we do advise patients to put in the comments box a description of what the problem is, so then this allows the Doctor to deal with the problem quickly and efficiently. 

The NHS app is also very easy to download and use, all you need to do is go onto your app store and type in NHS app and then start to download. 

Once the NHS app is downloaded a few security questions are asked like your name, address, nhs number, address and an email address.

We recommend all patients to enable notifications on their NHS App. This will notify you of new messages, questionnaires and queries sent via the app.

To do this:

1. Log in
2. Go to 'Account' and then 'Settings'
3. Select 'Manage Notifications'
4. Use the toggle to turn notifications on

Please note that it can take up to 24 hours for changes to take effect. If you are using the app on multiple devices, follow the instructions per device. If you share your device with someone else, they can see these notifications.