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Opening Times
Internal Training Dates (PLT)
Please be advised that both practices will be closed on the following days from 1pm for internal training.
- Wednesday 9th October 2024
- Thursday 14th November 2024
- Wednesday 8th January 2025
- Thursday 13th February 2025
- Wednesday 12th March 2025
Welcome to Forest House Medical Centre & Warren Lane Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with patients' needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home, such as order a repeat prescription or cancel an appointment. If you have log in details, you can access online facilities. Ask at reception for your log in details.
Finally, please be advised that we do record all calls that come into the practice to improve our service delivery.
Nov Family and Friends Test results
Each month the practice sends out a survey via text message to 10% of pateints that have used the practice within that month.
The survey results are below:
Very Good 82 %
Good 10 %
Neither good nor poor 2 %
Poor 6 %
Very poor 0.00 %
Don't know 0.00 %
Comments from the F&F Test
From the recent Family and Friends Test, here is a selection of comments we received:
- lovely nurse explained all my questions
- Couldn't get an appt was told to use Patient Triage, phone appt arranged that week
- Great service
- Wait 40 mins for appt, could have been advised on waiting time
- Excellent support from all the team, listened to
- People are very nice
Charity of the year
This year's charity is PAPYRUS for prevention of young suicide.
PAPYRUS Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.
Hopeline 0800 068 41 41
Text- 88247
Email- pat@papyrus-uk.org
Papyrus UK Suicide Prevention | Prevention of Young Suicide (papyrus-uk.org)