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Opening Times

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When we are closed

Find out times we are closed and what to do if you need medical help when we are not open. 

Internal Training Dates (PLT)

Please be advised that both practices will be closed on the following days from 1pm for internal training. 

  • Thursday 10th April
  • Wednsday 14th May
  • Wednesday 11th June
  • Thursday 3rd July
  • Wednesday 10th September
  • Wednesday 8th October
  • Thursday 13th November 

Welcome to Forest House Medical Centre & Warren Lane Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with patients' needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home, such as order a repeat prescription or cancel an appointment. If you have log in details, you can access online facilities. Ask at reception for your log in details.

Finally, please be advised that we do record all calls that come into the practice to improve our service delivery.

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March Family and Friends Test results

Each month the practice sends out a survey via text message to 10% of pateints that have used the practice within that month.

The survey results are below:

Very Good 62.67 %

Good 26.67 %

Neither good nor poor 2.67 %

Poor 2.67 %

Very poor 4 %

Don't know 1.33 %

Comments from the F&F Test

From the recent Family and Friends Test, here is a selection of comments we received:

  • You walk into a good environment. My appointment was pretty much on time and the Doctor was great. That’s about all you need your visit to be really.
  • Sometimes I can't get an appointment and have to phone 111
  • So kind and so patient, really felt that I was being listened to
  • The doctor was not helpful
  • The nurse was very good, nice, and helpful
  • 30min waiting
  • Very good practice in all departments

Charity of the year

This year's charity is PAPYRUS for prevention of young suicide. 

PAPYRUS Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.

Hopeline 0800 068 41 41

Text- 88247

Email- pat@papyrus-uk.org

 

Papyrus UK Suicide Prevention | Prevention of Young Suicide (papyrus-uk.org)

PAPYRUS PREVENTION OF YOUNG SUICIDE