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Opening Times

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Internal Training Dates (PLT)

Please be advised that both practices will be closed on the following days from 1pm for internal training. 

 

  • Wednesday 9th October 2024
  • Thursday 14th November 2024
  • Wednesday 8th January 2025
  • Thursday 13th February 2025
  • Wednesday 12th March 2025 

Welcome to Forest House Medical Centre & Warren Lane Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with patients' needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home, such as order a repeat prescription or cancel an appointment. If you have log in details, you can access online facilities. Ask at reception for your log in details.

Finally, please be advised that we do record all calls that come into the practice to improve our service delivery.

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July Family and Friends Test results

Each month the practice sends out a survey via text message to 10% of pateints that have used the practice within that month.

The survey results are below:

Very Good 73.81 %

Good 22.62 %

Neither good nor poor 2.38 %

Poor 0.00 %

Very poor 1.19 %

Don't know 0.00 %

Comments from the F&F Test

From the recent Family and Friends Test, here is a selection of comments we received:

  • Efficient and timely
  • Quick service
  • Was booked in for a blood test but was not told what for
  • The process was quick, slick and the doctor was very polite and friendly
  • No one was in reception when I arrived but this was not as issue as I signed in electronically but may be an issue for others
  • I had to wait over 30 minutes for my appoinment but it was productive

Charity of the year

This year's charity is PAPYRUS for prevention of young suicide. 

PAPYRUS Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.

Hopeline 0800 068 41 41

Text- 88247

Email- pat@papyrus-uk.org

 

Papyrus UK Suicide Prevention | Prevention of Young Suicide (papyrus-uk.org)

PAPYRUS PREVENTION OF YOUNG SUICIDE