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Please be advised that both practices will be closed on the following days from 1pm for internal training.
Thursday 10th April
Wednsday 14th May
Wednesday 11th June
Thursday 3rd July
Wednesday 10th September
Wednesday 8th October
Thursday 13th November
Welcome to Forest Medical Group
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with patients' needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home, such as order a repeat prescription or cancel an appointment. If you have log in details, you can access online facilities. Ask at reception for your log in details.
Finally, please be advised that we do record all calls that come into the practice to improve our service delivery.
July Family and Friends Test results
Each month the practice sends out a survey via text message to 10% of pateints that have used the practice within that month.
The survey results are below:
Very Good 74.29 %
Good 22.86 %
Neither good nor poor 2.86 %
Poor 0.00 %
Very poor 0.00 %
Don't know 0.00 %
Comments from the F&F Test
From the recent Family and Friends Test, here is a selection of comments we received:
The doctor was excellent but my wife had to wait outside the surgery for 35 minutes in a queue to even get a chance of an appointment. Seems ridiculous in the 21st century
I spoke to Nurse Burgess on the telephone and had F2F consultations with Dr Borchardt and Dr Vania. All were very friendly and professional and put me at my ease. Thank you all very much.
I have to wait for a month just for a blood test - way too long!
Very good all round service from all the staff
Always good amazing surgery
Charity of the year
This year's charity is PAPYRUS for prevention of young suicide.
PAPYRUS Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.
